Client
Shell Livewire Brunei
Product
Keyva
Year
2025
Delivered By
Keyva

Shell LiveWire Brunei contributes to the national entrepreneurship ecosystem by delivering programs that support startup development, capability building, hackathons, and business advisory services.

As operations scaled, there was an opportunity to improve and simplify data organisation, event coordination, and crowd management across teams.

To support our client, Keyva was introduced as a centralised platform for managing information, workflows, and upcoming events within a single system, enhancing efficiency, accessibility, and visibility.

The Problem

As the entrepreneurship ecosystem grows, managing and coordinating data becomes increasingly complex.

Programs, startups, participants, advisory sessions, events, and marketing efforts often operate simultaneously; each with its own data, teams, and timelines. Integrating everything together into a system that keeps information consistent, aligned, and timely can become increasingly resource-intensive as the ecosystem scales.

Decentralized data across teams

Each department maintained its own records in formats suited to their workflows. Bringing these into a unified view required coordination across teams.

Reporting required cross-team consolidation

Preparing data for key reporting periods involved coordinating inputs across multiple sources which took weeks — including collection, alignment, and validation before presentation.

Coordination was manual

Bringing data into a single view required ongoing coordination across teams to align, follow up, and consolidate inputs.

Limited cross-program visibility

With multiple programs running simultaneously, gaining a consolidated view of participants, outcomes, and progress across initiatives required additional alignment.

The Shift

Weeks of preparation – compressed into hours.

Implementing a system that not only works fast but also efficiently enables clear data ownership and automated workflows. Coordination that once took significant time is now streamlined, with full visibility across operations.

Before
6 Weeks
After
1 Hour
What Changed

The Impact on Their Team

Distributed accountability

Each department owns and maintains their own data, with clear responsibility across teams.

Automated processes

Workflows are now streamlined through automation — from follow-ups to tracking and reporting.

Clearer data

A single, reliable source of truth to see programs, participants, and outcomes connections, ensuring data is always up to date and readily accessible.

Deeper understanding

The team can now see how their programs, participants, and outcomes connect — something that wasn't possible before.

Elevated roles

Teams can now focus more on validation, oversight, and decision-making — shifting toward higher-value work.

What's Inside

Every Corner of the Ecosystem

Keyva covers every corner of the ecosystem — built end-to-end, specifically for this client.

Full Audit Trail

Every action is recorded — what changed, who changed it, and when — with the ability to review and revert changes.

Participant Tracking

Detailed profiles for every participant in the ecosystem — including skills, business stage, milestone tracking, and event check-ins.

QR Attendance

Sessions generate unique QR codes for participant check-in — works across all programs with zero manual data entry.

Team Access Control

Configurable access levels that can be mixed and matched per team member — ensuring everyone only sees and manages what's relevant to their role.

Integrations

Connected Services

Airtable

Securely import bulk data from Airtable — browse, select, preview, and bring records in with automatic validation.

Google Login

Participants sign in with their Google account. No extra passwords.

Automated Emails

Email verification, password resets, and system notifications handled automatically.

Usage Analytics

Built-in tracking to understand how the team uses the platform and where improvements can be made.

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